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Testimonials
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My husband and I recently purchased a home in the Leland NC area. We are transplants from the NY area. We had been looking for a home for a few months, when we attended an open house in the Brunswick Forest area. We thought Jennifere was so knowledgeable and friendly. She listened to us -- what our wants and needs were for a home in the area. Jennifer understands the local markets and kept us updated on trends in the housing market here in North Carolina. On our second trip out we found our dream home in Magnolia Greens. Jennifer helped us with the buying process and handled any problems that arose during that process. If you are looking for a home.....call Jennifer Pritchard!
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- Susan Galligan
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My name is Rich Barnes and I have been in the mortgage business for almost 2 decades and I am writing this testimonial on behalf of Krista Marnella.
I had a client that I have done four mortgages for and she decided to pack up from Connecticut and move to North Carolina and when she did, Krista was the realtor.
Krista was phenomenal right from the beginning. Her introduction was flawless, her attention to details was impeccable and her process and follow up was unmatched!!!
She was always available, always ready to assist and did everything with a sense of care, tenderness and always done with a smile.
Both my client and I were so super happy with Krista Marnella and would without a doubt, recommend her for any of your real estate needs!
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- Richard Barnes
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I do not live in Wilmington so when I started looking for homes in Wilmington I started inquiring online and soon after Krista called and a few days later we met with her and immediately felt comfortable and knew she was a highly capable realtor. She was easy to communicate with and listened to our needs. She presented many options on houses in the area which led to us finding the perfect home! We are so happy she made that call!
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- John Faircloth
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The team was amazing. They were very informative and pleasant and helped us every step of the way in the purchase of our home. We could not have asked for a better experience, we felt like they were really looking out for us and provided exceptional service. Special thank you to Jacob Dempster!
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- Mark Ewert
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Amazing team to work with! Since day one Jennifer has been amazing. Everyone involved has been incredible to say the least. Would highly recommend.
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- Kindal Blanks
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We have just completed our fifth Real Estate transaction and by far the Harold Chappell team made us a fan. From the listing to closing Harold and his team delivered an exceptional experience. Highly recommend Harold for your real estate needs.
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- Rick Decrescente
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“The Harold Chappell team was incredible. I worked
with Jacob Dempster. He is by far above and beyond
any real estate agent I have ever worked with. I bought
a new home in River Lights and Jacob was there every
single step of the way. He explain to me in detail about
a construction to perm loan he even helped me with the
lot and designing my new home. He gave me status
reports every evening or in the morning. He was in
constant communication with me and the bank and the
builder Through the entire process. He is by far the best
real estate agent I have ever work with in my entire life.
I’m 57 years old and I have bought many properties and
work with many agents no one comes close to Jacob
Dempster.”
"
- Arnold Woodrow Hill
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Jesse G. Is amazing, an incredible real estate agent. He stayed on top of everything throughout the entire process even speaking with me late and on the weekends.
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- Mackenzie Ryan Thrift
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Jennifer was always one step ahead!! I was kept well informed throughout the entire process. Her positive and upbeat attitude made me confident I had chosen the perfect person for selling my condo.
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- Annette Maltby
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Kristina was a pleasure to work with and communicated with me through every step of the process making it easy!
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- Julie Hawkins
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Krista Marnella helped us acquire our forever home, along with adjoining vacant land that wasn’t even for sale. She’s knowledgeable, quick to respond, and remained engaged all the way through closing. She made the entire process simple and enjoyable. We’ve bought and sold multiple properties before meeting Krista, so we’re able to recognize and appreciate her experience and professionalism.
"
- Shannan Thompson
"
Jennifer was always one step ahead!! I was kept well informed throughout the entire process. Her positive and upbeat attitude made me confident I had chosen the perfect person for selling my condo.
"
- Annette M.
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Jennifer Pritchard was great
She spent a weekend showing us neighborhoods and beach communities and set up user friendly notifications matching our interests. She was very responsive and helpful throughout the purchase process!
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- Richard Zaccone
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"Krista truly cares for those she is helping. Always goes above and beyond for her clients. Her heart and mind are focused on everything good to help those she serves in Real Estate. She Rocks!" Her integrity and character is top-notch! She not only tells you what she is going to do to help you, but also does it!
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- Mark Fulcher
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I worked with the Harold Chappell Team to sell my home and couldn’t be happier with the experience, especially thanks to Jacob Dempster. Jacob was incredibly detail-oriented, thorough, and hard-working throughout a long and complicated 90+ day loan assumption process. During that time, my buyers also rented the home for nearly two months before closing, which added another layer of complexity.
Jacob was on top of everything. He consistently anticipated questions or concerns I might have and was always ready with answers, not generic ones, but thoughtful, well-explained guidance that clearly came from experience and preparation. On the rare occasion he didn’t have a definitive answer, he was quick to find out and follow up.
He also did a great job breaking the process down for me step-by-step, so I always knew what was coming and what to expect. His help in negotiating with our buyers, especially when things got a little tricky, was invaluable, and I always felt like I had someone in my corner who knew how to keep things moving forward and get the deal done right.
I’d absolutely recommend Jacob and the Harold Chappell Team to any of my friends or family selling a home in the Wilmington area. I’m extremely happy with the outcome and grateful for the time and effort Jacob put in from start to finish.
"
- Sam Fuller (Seller)
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I had a wonderful experience with Krista she walked me through every step of the process, was patient while my house sold in another state. The buying process was so easy with her as my realtor. She fun, relatable and most importantly professional and driven to find the most perfect house.
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- Olivia Ann
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As first-time home buyers, we were really anxious about the entire process and had a million questions. Jacob made the process a seamless and enjoyable experience and was always available to answer any and all of the MANY questions we had for him! Thank you Jacob and the Harold Chappell Team! We are so grateful and are loving our new home!
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- Brittanne & Kyle Mehl
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Krista made the experience of buying our first home nothing short of amazing! She helped us identify a floor plan in a community we loved. We could not be anymore happy about every step of the process and that is due to Krista’s effort and professionalism!
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- Lucas Tunison (Sales Marketing Representative )
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I couldn’t be more pleased with the service and professionalism provided throughout the entire home-selling process. Harold Chappell Team was knowledgeable, responsive, and truly went above and beyond to ensure everything went smoothly. From listing to closing, their expertise and dedication made all the difference. I highly recommend them to anyone looking to buy or sell a home!
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- J. Hailey
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Amazing team to work with! Since day one Jennifer has been amazing. Everyone involved has been incredible to say the least. Would highly recommend!
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- Kindal Blanks
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The whole team was very helpful in helping us find our house and making a dream come true. Everyone was outstanding to work with and did it and treated us with most respect. I would recommend this group to everyone looking for a house.
"
- Sandra Higgins
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★ ★ ★ ★ ★
Amazing job!! highly recommend, Krista was there during the whole process and really helpful with the entire experience.
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- Santiago Quirola
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We had the pleasure of working with Jesse Gulutz with the Harold Chappell team. When my wife and I started our home buying process in NC, we were planning on buying an existing home, but we quickly realized that the hot home buying market would require timing that just wasn’t possible since we are living in Ohio. Jesse pivoted from helping us find existing homes to finding a builder we were comfortable working with. He showed us several areas where new homes were being built, and once my wife and I selected the builder, he has been very helpful going through contract documents, etc., to make sure we weren’t missing anything.
Jesse has been a pleasure to work with.
"
- Mark Eberle
"
Amazing job!! highly recommend, Krista was there during the whole process and really helpful with the entire experience.
"
- Santiago Quirola
"
Krista Marnella helped us acquire our forever home, along with adjoining vacant land that wasn’t even for sale. She’s knowledgeable, quick to respond, and remained engaged all the way through closing. She made the whole process simple and enjoyable.
"
- Shannan Thompson
"
Our realtor, Jacob Dempster, did and incredible job of walking my wife and I through the process of what we can expect and milestones along the way, even after closing! Jacob is very responsive, does his homework, and respects all those he comes into contact with. Proud to not only have a new reliable realtor but a friend in the process as well! Great Job Harold Chappell team!
"
- Kyle Mehl (Regional Sales Manager)
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We had the absolute best experience working with Jacob and the Harold Chappell Team to buy our new home. They were professional, patient, and incredibly knowledgeable. They took the time to really understand what we were looking for, guided us through every step of the process, and made the whole experience feel smooth. Jacob was always quick to respond to our questions, gave honest and insightful advice, and went above and beyond. We highly recommend Jacob to anyone looking to buy or sell a home - you'd be in great hands!
"
- Chloe Henrickson
"
Ana did a great job listing & finding us a new home! This is the second time we have used Next Home and it is all because of her. She is amazing at her job and a thorough communicator. She talked us through everything. Highly recommend!
"
- Kayla Drake
"
The Harold Chappell team was outstanding. The team member, Krista Marnella, with whom I worked to find my new home, was truly amazing. She went beyond helpful and understanding and , of course, patient. I will recommend the Harold Chappell team to anyone who’s looking for an honest, hardworking and personable association to facilitate future home purchases.
"
- Arlene Maurello (Retired principal )
"
I had the pleasure of working with Jennifer Pritchard to find my new home, and I cannot recommend her enough! From our very first meeting, Jennifer demonstrated exceptional professionalism, dedication, and expertise. She was always available to answer my questions, provided invaluable advice, and took the time to understand exactly what I was looking for in a home. Her knowledge of the local market and keen negotiating skills were instrumental in securing a fantastic deal.
What truly sets Jennifer apart is her commitment to her clients. She went above and beyond to make the home-buying experience smooth and enjoyable, guiding me through each step with patience and care. Her warm, personable approach made me feel confident and supported throughout the process. Thanks to Jennifer, I am now living in my dream home. If you're looking for a real estate agent who is knowledgeable, reliable, and truly cares about your needs, look no further than Jennifer Pritchard.
"
- Richard W.
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Kristina Mercier was wonderful making the whole process easy and fun. Thank you for getting us into our new home something we did not even think was possible.
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- linda Higgins (client)
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I highly recommend not only this Firm but Harold Chappell. I have known him for several years and and bought and sold houses with him as my representative. You could not ask for a better company or realtors. He is through and works hard on his clients behalf which meant so much to me. If I ever need this type of service again I definitely will be contacting him and his firm.
"
- Mary Lane
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Krista is the best and our experience with her could not have been better. She was always quick with replies to our questions and very patient. In addition, she related well with all age levels involved in this journey from 22 to 74 years old. Thorough, efficient and on time at every point in our dealing with her. Took time to explain each and every step in this process!!!
"
- Wanda Conrad (Retired)
"
Harold Chappell and his team are absolutely wonderful. They have assisted me in several property purchases, sales and listings. Harold and his team are very professional, knowledgeable and experienced. Every transaction has been smooth and handled with great compassion and expertise. I would highly recommend them for any residential or commercial real estate transaction. Many thanks to Harold and the entire team!!!!
"
- Deborah Smith
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Harold and his team did a great job selling our home. It was a complicated one because of the uniqueness of our property. Harold’s experience and expertise helped with every curveball thrown our way. His honesty and guidance was something we truly appreciated. We are thankful he was our realtor that got us over the line!
"
- Jon Ingham
"
Krista was amazing from start to finish! She checked in with us regularly and provided extraordinary attention to detail and encouragement along the way. So grateful we connected with Krista and highly recommend her services.
"
- Jill Gagnon
"
Jennifer Pritchard went above and beyond in helping us find our home. Her dedication, expertise, and unwavering support throughout the entire process made all the difference. We are incredibly grateful for her guidance and for the personalized attention she provided. It was truly a pleasure working with Jennifer, and we would highly recommend her to anyone seeking a knowledgeable and committed realtor.
"
- Charles Brown
"
Jennifer was always available to look at houses with us and quickly responded to our many questions. We looked in person at several houses we had seen online. The Jennifer suggested we look at one that she found, not us. It was perfect for us and the closing was this week!
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- Kevin White (Controller)
"
Krista did an exceptional job, resulting in the completion of a successful purchase of my new home. Her attention to detail and her
responses to my questions were presented in a timely manner. This streamlined the process making very easy to finalize the purchase.
Krista knowledge, professionalism and courteous manner has made this buying experience a win- win situation
for the both of us.
Thank you Krista, it was my pleasure to do business with you and your office. You will be highly recommended!
"
- Bruce Harzbecker
"
My experience with NextHome Cape Fear in finding a new home was highly satisfactory. Jennifer Pritchard demonstrated exceptional professionalism by showing me multiple properties across various locations and promptly addressing my numerous inquiries. As an out-of-state visitor unfamiliar with Wilmington, Jennifer expertly guided me through the entire purchasing process. Her recommendations for essential services, including lender, attorney, home inspector, and surveyor, etc., were excellent. Consequently, I was able to complete the purchase of my new home within approximately one month. I highly recommend Jennifer Pritchard and NextHome Cape Fear to other potential buyers.
"
- Ralph Iskandar
"
As a first time home buyer, new to the area, the task of house hunting was overwhelming. Jennifer made sure I was familiar with the areas & took the time to help me explore until I was comfortable. I highly recommend Jennifer to anyone looking to relocate into the Wilmington area.
"
- Rosemary Turner
"
Mr. Chappell did an outstanding job selling my home. From the initial conversation, to staging, to the listing, he navigated all my questions.
He made this process easy and was readily available when I had questions! Thank you for the support and expertise you brought!
"
- Vo Victoria Oxendine
"
The professionalism of the Harold Chappell team exceeds all expectations. Our agent, Jacob Dempster, was exceptional in communication, professionalism, market analysis, and customer service. We highly recommend him to anyone looking to buy or sell a home.
"
- Anjanette Spencer
"
Working with Krista was an outstanding experience from start to finish. She truly listened to every detail, concern, and priority I had throughout the home-buying process. Her patience, professionalism, and attention to what mattered most made me feel supported and confident every step of the way.
What stood out most was how dedicated she was to finding the right home for me — not just any home. She took the time to understand exactly what I was looking for and worked tirelessly to help me find a beautiful home that exceeded my expectations. And when I deiced to do a new build, she was with me every step of the way. From design to walk throughs.
I highly recommend Krista to anyone looking for a knowledgeable, caring, and trustworthy real estate agent who genuinely puts their clients first.
"
- Shannon Colon (Wealth Planner)
"
Jennifer Pritchard is knowledgeable, professional, and gets the job DONE!
We switched to Jennifer after spending 6 months with a previous agent and losing out on three houses. Jennifer actively searched for houses that would meet our needs, instead of waiting for us to come with her with ones we found online. And when I say actively, I mean she never stops until you are in the right home!
Being new to the area and to the state, she gave us all of the information we needed to navigate the Wilmington area market. She found a neighborhood that she said would be ideal for us, and she was right! She was also able to work with our timeframe, knowing when our lease was up, she found homes that were overpriced and we were able to watch and wait until the time was right. She also was great about helping us to determine the right offer amount, which is not easy in this market where people from out of state can throw ridiculous amounts of cash at a buyer and drive up prices.
She also has connections throughout the region, so she can connect you with everything you need ... mortgage, inspection, contractors, etc.
In a nutshell, Jennifer was a godsend! I would highly recommend her to anyone looking for a home in the Wilmington/Hampstead area!
"
- Judy S.
"
My husband and I recently purchased a home in the Leland NC area. We are transplants from the NY area. We had been looking for a home for a few months, when we attended an open house in the Brunswick Forest area. We thought Jennifere was so knowledgeable and friendly. She listened to us -- what our wants and needs were for a home in the area. Jennifer understands the local markets and kept us updated on trends in the housing market here in North Carolina. On our second trip out we found our dream home in Magnolia Greens. Jennifer helped us with the buying process and handled any problems that arose during that process.
If you are looking for a home.....call Jennifer Pritchard!
"
- Susan Galligan (New Homeowner)
"
“Working with Jacob Dempster was a great experience for
buying my first home. Jacob was very responsive,
knowledgeable, and patient during our time searching for
homes. I highly recommend Harold Chappell and Jacob as a
realtor. ”
"
- Brannon Armitage
"
Thank you for your help!
"
- Jimmy Latham
"
In regards to Jennifer Pritchard - she is an absolute pleasure to work with. She has assisted us in purchasing several properties in recent years. Jennifer is very organized, thorough, experienced and wonderful to work with. Jennifer is a magnificent agent and provided us with exceptional service with every detail during the process of every real estate purchase.
"
- Debbie S.
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Jesse went above and beyond when it came to helping us find our new home. He’s patient, organized, and extremely knowledgable. He made the process of moving from Charlotte to Wilmington easy and stress free. We have never had a home buying process that went so smoothly and we owe that all to Jesse. Highly recommend!
"
- Nichole & Jeff Hoefler
About Harold Chappell Team
As a top producing team with the fastest growing real estate franchise in the country, The Harold Chappell Team is here to help fulfill your real estate dreams. We rank in the top 1% of all real estate agents both locally and nationally and with 80+ years of combined experience — you can navigate the buying or selling process with confidence in our team. Our expertise and real estate experience will benefit you whether you are serious about buying or selling a home or are a returning client.If you are considering buying or selling a home, or would just like to have additional information about real estate in your area, please use the Harold Chappell Team as a resource. We're able to bring a unique prospective to each real estate transaction with the emphasis always being on service and customer satisfaction. Put success on your side by calling YOUR PARTNER FOR SUCCESS and let's get started today.
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Last Updated: September 24, 2026 9:13 PM UTC
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